Support / Contact
Frequently asked questions
Before you send us a message perhaps your question has been answered already ! Please check our FAQ page first to see if you can find an answer to your question. That will save you the wait for an answer to your question
- How long does it take for the key to arrive?
- I lost my IsoBuster key, can you resend?
- I have a billing question, who do I contact?
- I bought a license but can't seem to enter the code?
- What's the difference between a Personal, Professional or Enterprise license?
- What functionality is free and what functionality needs to be paid for?
- How can I purchase a license as a reseller?
- We are US gov tax exempt. What is the procedure to buy without tax?
- How do I recover Video from a DVD that is not playing properly or hasn't been finalized?
- Are there examples on how to open HDD Video recorders and extract recordings?
- Is 'this' particular feature supported?
- Is there a manual?
- Does IsoBuster run on Mac? And what about Linux?
- Can I install IsoBuster 'unattended' on Windows?
- Is there an MSI installer for IsoBuster?
- What is the ECCN for IsoBuster?
- Is there a W9 form for IsoBuster?
Contact us
Smart Projects takes your questions and suggestions very seriously and we will do our best to help you out in case of problems.
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If you have questions regarding payments, contact us at: sales@smart-projects.net.
If you have technical problems, questions or suggestions, e-mail us at: support@smart-projects.net.